Support

For any problem write to info@mocchis.com. Tell us your phone model, the app version (in Settings) and, if you have an account, the player name shown in your Profile.

Frequently asked questions

I changed phone: how do I get my progress back?

Sign in with the same account (Settings → Account): the progress saved on the server comes back on the new phone. If you played without an account, your progress was only on the old phone: sign in with an account on the old phone and it will be uploaded to the server.

I don't receive the verification code

Check your spam folder and that the address is spelled correctly. You can request a new code from the same screen.

I have a problem with a purchase

Write to us with the date, the product and your account's email: we'll check and get back to you.

How do I delete my account?

Settings → Account → Delete account. All the details are on the Data deletion page.