Delete your account and data

Lamini · Mocchi's S.r.l.

From the app (immediate)

1. Open Lamini and sign in with the account you want to delete.
2. Go to Settings → Account.
3. Tap Delete account and confirm.

Deletion is immediate and cannot be undone. If you signed in with Apple, you can also remove Lamini from the iPhone's Settings → your name → Sign in with Apple.

Without the app (by email)

Write to info@mocchis.com with the subject "Lamini account deletion", from your account's email address. If you signed in with Apple and hid your email, tell us the player name shown in your Profile. Before deleting we check that the account is yours; we then delete it within 30 days and confirm by email.

What is deleted

• the account and the sign-in credentials;
• public profile, player name and positions on all leaderboards;
• progress saved on the server: coins, upgrades, heroes, blades, stars, team, album, daily eggs, with the operation log;
• matches and statistics;
• purchases tied to the account: they can no longer be restored on another device.

What remains, and for how long

• Purchase records (product, amount, date, country, payment status and refunds): 10 years, for accounting and tax obligations, without the link to your account. Stripe keeps payment data under its privacy policy.
• Server technical logs (IP address, time, request): deleted automatically within 3 months.
• Guest progress on the phone: the account's copy on the phone is deleted with the account, while progress made without an account stays on the phone. To remove it, uninstall the app.

All the details are in the privacy policy.